Firmware needed for wd2003fyys

Hi, I need to update firmware on a wd2003fyys from 01.01D01 to 01.01D02.  Is this firmware available for download? i have already contacted wd with a case number and there is no response in over 10 days…very sad.  Any suggestions?

thanks!

-sul.

Hi, not that I know of, maybe if you call tech support directly by phone. 

http://support.wdc.com/contact/contact.asp?lang=en