As a technician owning a shop for over 12 years. Western Digital were always the best reliable drives. As of late , specifically with your 1 TB drives, they are failing, even new. Yesterday I reaplced a 10 month old WD 1TB drive with a new WD 1 TB drive and the client brought it back today. Ran the hard drive test and it failed. I am RMA’ing drives at 10 bucks a pop regularly and getting recert drives. I am totally disgusted as I don;t charge the customer because I feel it is on me to warranty it but I am wasting a lot of time and money because of these faulty drives. In a few cases nothing was recoverable -cleint’s lost all their data- from a drive either basically new or a few months old. What gives? Is there no Quality Control??
Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.
To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en
Support by Country
http://support.wdc.com/country/index.asp
Regards,
