Western Digital Caviar Green WD15EARS 1.5TB 64MB

My WD15EARS is not being seen by my Dell w/XP or Toshiba w/Win 7 Professional. I’m using it with a Duel Thermaltake external cradle and already have a 1.5TB Seagate that worked great out of the box.

(Even tried removing the Seagate and reinstalling the WD15EARS).

The XP sees new hardware & loads the drivers but The WD15EARS HD isn’t showing up in My Computer at all and Win 7 doesn’t see it.

Western Digital’s solution of loading the drivers on the Win 7 computer doesn’t work, because it doesn’t see a Western Digital hardware being on my computer so it’s not loading the suggested fix. This is the second WD15EARS HD I’ve tried and I’m ready to go back to Seagate’s HD’s.

 Any help would be appreciated - Not happy with this HD