Just bought a brand new WD30EFRX OEM version. I have a Window XP pro (32-bit) After installation, the BIOS see the disk and with 801G capacity. The Disk Management found the Disk, but only saw 746G. Formatted it as primary partition. Downloaded the Acronis True Image. Used it to repartition the dri…

WD30efrx can't be formatted, No longer recognized

Echolayah June 4, 2013, 4:07pm 5

After about 40 hours, the formatting process finally cracked and quitted with error.

What is the process to exchange for a drive?