Reply
Occasional Advisor
RayeR
Posts: 10
Registered: ‎02-04-2013
0

WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

Hi,

I just bought a brand new 1TB RE4 drive WD1003FBYX and when I tried to run diagnostic SW DLGDIAG ver 5.20 under DOS, running qeuick or extended test it didn't started but immediatelly displayed this error message:

Error 0229: Missing Test Tracks

I also ran another SW like HDTune and it reported SMART status OK. What does this error mean? Is there available some firmware update to fix it? It seems to me it's not a HW failure.

Valued Contributor
trythesefirst
Posts: 339
Registered: ‎01-25-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

http://support.wdc.com/techinfo/general/errorcodes.asp?lang=en#v10

 

Error is not listed sorry.

 

Were you able to use the drive? Copy a file and paste to the drive?

Occasional Advisor
RayeR
Posts: 10
Registered: ‎02-04-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

I hoped that people from WD know their tools they created and it's diagnostic codes :smileysad:

 

I don't understand the question...

I bought the drive in regular shop as end user in Czech Republic and I'm using it in my workstatioon PC.
 The error code was returned from DlgDiag 5.20 that I downloaded from WD site and run it under DOS.

Occasional Advisor
RayeR
Posts: 10
Registered: ‎02-04-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

I just runt the DLGDIAG 5.20 on different drive at work with same firmware 01.01V02 and this drive doesnt display error 0229...

Occasional Advisor
RayeR
Posts: 10
Registered: ‎02-04-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

Well, I received email with reccomendation to RMA the drive. I'll go to store tomorrow...

Occasional Advisor
RayeR
Posts: 10
Registered: ‎02-04-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

I got a brand new WD1003FBYX drive as a temporal replacement from local store and it also suffers with error Error 0229: Missing Test Tracks. What does this mean? The serial number is not +1 but ~ + 67000, this is quite wide range of drives...

Valued Contributor
trythesefirst
Posts: 339
Registered: ‎01-25-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

Is the drive working properly even there is an error?

Occasional Advisor
RayeR
Posts: 10
Registered: ‎02-04-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

Yes, it works well, yet... SMART status OK too.

But I'm confused that 2 same drives (with same FW) behaves different way. And nobody can give me explanation what's wrong.

Occasional Advisor
RayeR
Posts: 10
Registered: ‎02-04-2013
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

Except I cannot run selftest because the error appears immediatelly when i hit key to run quick of full test...

Honored Contributor
fzabkar
Posts: 1,790
Registered: ‎02-06-2010
0

Re: WD1003FBYX - DLGDIAG 5.20 : Error 0229: Missing Test Tracks

Hard drives have a reserved System Area (SA) on the platters. The SA is also sometimes referred to as the negative cylinders. This area stores the bulk of the drive's firmware, SMART data, defect lists (G-list and P-list), plus manufacturing test logs.

I expect that there would also be test tracks reserved for read and write testing or calibration. Part of Data LifeGuard's diagnostic testing involves checking the read and write elements of each head. In order to test these components, I would think that the drive would need to write on a "scratch" area within the SA. Perhaps there was a manufacturing oversight that has rendered this area inaccessible???

Are there any differences on the labels of the "good" and "bad" drives, aside from the serial number?

Forums | Ideas | News and Announcements | Register | Sign in | Help | Forum Guidelines
Copyright © 2001 - 2014 Western Digital Technologies, Inc. All rights reserved. | Trademarks | Privacy | Community Terms of Service | Site Terms of Use | Copyright | Contact WD