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Occasional Visitor
jekson
Posts: 1
Registered: ‎10-09-2010
0

WD 1TB sata DLGDIAG test

hi,i have a 1tb sata WD disk which is working so strange during the last few days and one day the win7 which is installed on the disk stops working.i took the disk to my friend and he run the DLGDIAG test, here's the log:

 

 

Test Option:QUICK TEST
Model Number:WDC WD1002FBYS-01A6B0
Unit Serial Number:WD-WMATV1040230
Firmware Number:03.00C05
Capacity:1000.20 GB
SMART Status:FAIL
Test Result:FAIL
Test Error Code:06-Quick Test on drive 2 did not complete! Status code = 04 (Unknown failed test element), Failure Checkpoint = 96 (Unknown Test) SMART self-test did not complete on drive 2!
Test Time:19:31:09, October 07, 2010
Test Option:WRITE ZEROS
Model Number:WDC WD1002FBYS-01A6B0
Unit Serial Number:WD-WMATV1040230
Firmware Number:03.00C05
Capacity:1000.20 GB
SMART Status:FAIL
Test Result:FAIL
Test Error Code:09-Sector #738946048-738946304::Write Zeros error!
Test Time:22:05:35, October 08, 2010
Test Option:EXTENDED TEST
Model Number:WDC WD1002FBYS-01A6B0
Unit Serial Number:WD-WMATV1040230
Firmware Number:03.00C05
Capacity:1000.20 GB
SMART Status:FAIL
Test Result:FAIL
Test Error Code:08-Too many bad sectors detected.
Test Time:10:02:03, October 09, 2010

EXIST ANY POSSIBLITY TO SAVE TO DRIVE OR THE DRIVE IS DEAD?

Community Manager
Bill_S
Posts: 7,713
Registered: ‎11-24-2009
0

Re: WD 1TB sata DLGDIAG test

I would get my data off the drive and replace it.  If there are too many bad sectors, you won't be able to do anything with it.


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Frequent Visitor
gothicalysmic
Posts: 1
Registered: ‎10-14-2010
0

Re: WD 1TB sata DLGDIAG test

[ Edited ]

Hi, i'm kinda having similar problem but i didn't know there is a log file but i saved the result in .txt.

and I don't see an option to upload a txt file here. How do i do it? I have screenshots too if you want to see.

 

Sorry i am new to forums, can you please help check the errors? and what is the next step for me?

 

 

 

 

Test Option: QUICK TEST
Model Number: WDC WD10EARS-00Y5B1
Unit Serial Number: WD-WCAV55747188
Firmware Number: 80.00A80
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!
Test Time: 04:22:22, October 13, 2010

Test Option: QUICK TEST
Model Number: WDC WD10EARS-00Y5B1
Unit Serial Number: WD-WCAV55747188
Firmware Number: 80.00A80
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!
Test Time: 04:22:53, October 13, 2010


Test Option: QUICK TEST
Model Number: WDC WD10EARS-00Y5B1
Unit Serial Number: WD-WCAV55747188
Firmware Number: 80.00A80
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!
Test Time: 04:23:27, October 13, 2010


Test Option: QUICK TEST
Model Number: WDC WD10EARS-00Y5B1
Unit Serial Number: WD-WCAV55747188
Firmware Number: 80.00A80
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!
Test Time: 04:25:39, October 13, 2010


Test Option: EXTENDED TEST
Model Number: WDC WD10EARS-00Y5B1
Unit Serial Number: WD-WCAV55747188
Firmware Number: 80.00A80
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 08-Too many bad sectors detected.
Test Time: 08:54:11, October 13, 2010

 

EDIT : Well i think i need to RMA it but recently i wiped everything in the HDD using jetico BCWipe, random 1 pass, after that is done, i tested again using quick test and extended test, it passed! but when i tried again after a few hours quick test failed again and again just like before, write zeroes (quick) passed but it says cannot update disk error just after it finishes writing zeroes.

 

Quick test fails until now and i'm still doing the extended tests..it's taking a few good hours.

 

So any ideas, anyone? RMA?

 

Community Manager
Bill_S
Posts: 7,713
Registered: ‎11-24-2009
0

Re: WD 1TB sata DLGDIAG test

I'd RMA it.


Click the Kudos star to say thank you for helpful posts. And be sure to come back to click the 'Accept as Solution' button for the post that solved your issue. This may help someone else.
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