well they made the first generation compatible with external NAS so all the firms put WD green on their compatible list but then next generation was made incompatible, making it impossible for people to know they just bought a incompatible HDD the ycan not use !!!
the compatible HDDs and incompatible has the same name (WD15EADS)
They very clearly state you should contact the enclosure manufactuer for support. I’m not trying to argue with you - just trying to be helpful and point you in the right direction. As far as I’m aware this is pretty standard with hard drive manufactuers, so synergy (sp?) should know this and either have a solution, or tell you that the drive is incompatible.
I also bought a WD15EADS-00P8B0, and I can confirm that it is a total **bleep**ty HD.
I have used WD15EADS-00P8B0 with my Symology DS207, i thought that Synology was to blame, because it was so slow, but NO NO NO it is WD that cant design HD.
I was so frustrated, that I bought at QNAP TS-119 Turbo NAS, but the disk was still to slow. Then I tried it with MY PC, as a backup disk, and it worked, but it is still slow as hell, it is constant shifting in speed from 0,5mb/s op to 70mb/s.
But maybe next Christmas I will also use it as Christmas decorations.
It really amasses me, that a large firm like WD, don’t put out a firmware update or pull back the product. This type of negative product support is something the hardcore PC community will remember.
I am not a pleased user, and I think I have bought my last WD product.
If you want a good stable product buy Samsung HD, i did because WD couldn’t deliver.
I have a WD10EADS Green drive myself, I can’t find any drivers or anything that might look like a solution to this but quite honestly I think this ‘Green’ hard drive bull is a scam to get us to buy run down components that use up less power than the other brands.
I’m not entirely sure what I can do, can I assume these drives are full of it and get another one that will suddenly work wonderfully? Or is there some simple trick to it like switching off an option that I’m not aware of because there have been some annoying moments like that for me. I’m glad I’m not the only one suffering from the problem of not being able to use this drive for even movies and basic storage but I do feel bloody ripped off.
i got 2 WD20EADS-00R6B0 works fint in my nas… got 2 more WD20EADS-00S2B0 Not working fint… is there a firmware to WD20EADS-00S2B0 and where (link plz)…
I have the same problem here. Synology finds the WD15EADS as compatible with their NAS products, so I bought one. Unfortunately I get the WD15EADS-00P8B0, which obviously has a changed specification to previous series of the model. Now the WD15EADS-00P8B0 is explicitly marked as slow in the Synology list - too late for me. Next time I will do without WesternDigital products because you couldn’t be sure that it works like other tested items of the same model. It is a very serious experience for me.
Just for the record I would advise that I am also having similar issues with 2 WD15EADS-00P8B0 drives.
The only thing I can say is that it is definately a problem with the drives as they behave similarly across three complete different hardware/software platforms. At least one of these has no RAID function (software or hardware) either so that is not the cause.
Small files seem to transfer ok but larger ones get stuck. The WD lifeguard tools report no issues either.
It would be interesting to see if anyone else is having issues. Try to copy a 2Gb file directly to the disk directly attached under windows and check your event log for errors.
Currently have a support case and RMA in with WD regarding this issue.
Hardware spec
Asus P5K-E ( P35 chipset)
Intel Core 2 Duo E6420
4GB DDR 800
Western Digital Green EADS 1TB * 2, EADS - 00P8B0
HIS ATI 4850 512mb
Corsair vx 450
I have my windows 7 ultimate 32 - bit installed when it is released.
Everything is fine except 3 weeks ago
The situation is, the mouse icon indicate loading, then windows hang ( like right click of recycle bin / mounting the CD image etc. ) and I get explorer.exe not responding messages ; or opening a new tab for firefox, the firefox freezes for about 20 seconds without responding
Strange enough, the problem is more frequent when I surf internet via Firefox or Google Chrome.
When I check the Windows Resource Monitor, the highest active time is 100% and it lasts for 30 seconds.
I tried to find out which process occupy the load, but no luck
There are some applications loading with few kb/s and I don’t think they cause troubles.
It does indeed appear to be something weird with these drives.
Yep, browsing problem,I’m getting broken AVI/MPG files and occasional slowdowns with noises that sound like the drive is resetting. I’ve tried the drive with just the WDC in and also it’s baby brother a
I bought a WD Elements 1.5TB (MADE BY WD. SO THE BLAME LANDS SQUARELY AT THEIR FEET.)
I bought the drive in December 17th, and only use it occassionally for 20 days. And now it’s DEAD (it show up on explorer briefly only as drive icon with question mark on it, and if u click it’s unavaliable, and then it disappears then it repeats few seconds later, recognize as drive, questionmark, then disappear again). I took it out of the external drive enclosure, and plug it in straight to check if it’s just the problem with interface. It seems to work at first (HDD now showing up) with everything in it. But when I start copying file to it, it will stall my system (every 10 seconds, it will have 1 SECOND LAG/STALL/SKIP) resulting in files that are copied with corruptions. If I transfer files from this drive to my internal drive, it will take FOREVER - 1.3 GB takes 10 MINUTES! (it only took 40 seconds in my WD internal drives (2 physically different WD drives).
If WD doesnt solve this, this will be the very last WD-disk i bought, after all my like 8-9 disks before have been WD.
Bought the 1.5TB Green power drive, cause I thought it would suit well for a low power, low noise and low performance needs like a Popcorn Hour A110
But when im writing to the disk, though FTP, Samba or attached like a External USB drive to the PC, it FREEZES one minut, goes normal one minut, freezes again one minut, goes norman one minut, freezes one minut etc etc etc…
This is extremly annoying, causing it to take like 20 times more time than it should.
It really pisses me off…!!
Question: If a put this disk in my PC, would it work flawless?
It would be a solution for me, otherwise i just got this useless disk i dont know what to do with.
2 Server, both have 2 HD’s each in them, all 4 are WD15EADS-00P8B0 drives.
Both server will periodically stall out with heavy harddrive usage according to the HD activity Light. We’ve disconnected these servers from the network and have been able to reproduce this issue with no one even logged into them.
Ran both Process Monitor and Process Explorer, server is doing nothing in the background to cause this stall.
No support whatsoever from WD. They ignore supportmails, don’t even have the decency to send a reply telling you “thank you for your money, sorry we ripped you off”.
I’ll never buy anything remotely related to WD again. And I’ll make sure noone I know does either.
I’ve wasted many many hours with this stupid harddrive before I found the real reason it wouldn’t work (the disk is ■■■■).
I noticed like some of you that it completely frezees for a few seconds. I had this problem on two different pc, with Windows XP and Linux (Fedora and Ubuntu). Opened a support ticket, but did non get any technical help.
I think this is triggered by writes and it’s probably a firmware bug. The mechanical part of the disc seems fine and completes the tests with the WD tools. It just hangs for a while than starts working again with no error messages from the controller.
I have two questions:
do these drives have 512 or 4096 bytes sectors?
does WD replace drives with this problem? Do they even acknowledge this problem?
Received my replacement drives from the RMA procedure. Took a few weeks and $50 shipping which was highly inconvenient . The replacement drives were not new (only recertified).
The replacement WD15EADS-00R6B0 drives appear to be working fine at the moment. I still don’t really trust these drives with anything important after previous issues. (also considering they are recerts) Also since I now discover that WD say they strongly recommend/do not support using them in any RAID which leaves me with a bunch of drives that are no longer fit for their original purchase.