08-09-2012 09:09 PM - edited 08-10-2012 07:42 AM
Today I discover a label in the Windows disk management service that tells my WD20EADS (2TB) status was Correct but with warnings. I'm running Windows XP 32+SP3
So I tried to check it's SMART status with DLGDiag (1.24), but it's telling me "SMART status not available", and it's reporting wrong capacity, 9GB instead of 2TB. In windows explorer the size is correctly reported (2TB).
The DLGDiag quick test just pass fine, and Speedfan seems to be giving me some smart values but I don't know if they are right. Here are the pictures
The hddstatus webpage tells me my disk is good, the only warning is about "Power on Hours Count", that's.strange cause I have another disk older than the WD20EADS that reports less hours, and both are connected at the same time.
Anyone could tell me if the disk is right or there could be any problem with dlgdiag not detecting SMART values?
Thanks in advance!
Solved! Go to Solution.
08-10-2012 08:49 AM
Check the unit with a full test and the windows check disk utility.
How to do a check disk:
08-10-2012 09:42 AM
I already do a chkdsk and everything goes right.
The stange thing is now dlgdiag is reporting the disk as a 3326095 GB!?!?!?!?
Could be same problem with my disk? Or something wrong with dlgdiag?
Thanks in advance!
08-10-2012 05:05 PM
Sorry me again.
I don't understand, i start dlgdiag again, and now is showing "smart status pass" and once again 9gb capacity.
I also tried with SeaTools but I didn't allow me to run tests. The only strage thing I see is the "Block Size(Bytes): 5". Shouldn't be a multiple of 4/8?
Hope someone could help me understand this. I really don't know what's happening here.
Thanks in advance!
08-11-2012 12:12 AM
08-11-2012 09:51 AM - edited 08-11-2012 09:54 AM
Hi fzabkar, i'm really very thankful for your great explanation!!! I would test with the bootable cd then.
But now I realize I forgot to mention two things. First of all about the IDE thing, the disk is connected to an old motherboard without native SATA support, so it's connected through a Rosewill RC212 PCI controller card (I didn't remember that until you mention the IDE thing). Is maybe because of that that dlgdiag is seeing the drive as an IDE?
The second one is some time ago, after a power outage in my home, I lost a 1/4 of the data stored in the disk. I recover almost all of the info with a Data Recovery; but since the disk was almost full and I discover the missing data one day after the power outage, some files were lost because newer files stored in the disk that same day.
Could be any of this things related to the UDMA CRC Error rate you mention? Truly sorry for not telling this before.
About DMA or PIO, I don't know if I could see or change the mode as the drive is connected through the PCI controller card (the drive connection is not listed in Device Manager as a normal IDE/SATA controller).
By the way, here are HDtune read test. I also attach the info page (the healt page was empty so I suppose hdtune can't read smart status). But I don't understand them very well.
Thanks in advance mate, regards!
08-11-2012 08:26 PM
08-11-2012 08:53 PM - edited 08-11-2012 09:14 PM
Fzabkar, once again, thank you very much for your detail explanation, you are a real pro in HDD matters!!!
I don't know why the images are not shown. But I check the jumper and yes, it's set correctly. The strange thing is I remember checking the smart status when I installed the disk the first time, but maybe I was wrong.
Do you think another controller card (maybe the rosewill RC 209 with the SiIicon Graphics 3114) would be better? Do you know if exists any PCI controller card (not PCI-E) that allows native SATA 300 mb/s speed rate (to remove the jumper and make the disk faster)?
One more time thanks mate!
PS: Now I see that this info about the via chipset is also in WD FAQ site http://wdc.custhelp.com/app/answers/detail/a_id/13
08-13-2012 06:12 PM
08-13-2012 06:50 PM
The problem I have is that with the PCI controller, I don't get the option to check or change DMA/PIO mode, so I don't know in which one is running. By the way I already change to the other SATA port available in the PCI controller, but it gives me same speed in HDTune, so I suppose nothing could be change and I should stay as I am
Thanks mate for all of your help accross the thread!