Problem Update the firmware of a RED 3TB HDD

WD Internal Drives Desktop & Mobile Drives
1

I try to update the firmware of my RED hdd but there is a problem on extracting the files that I downloaded from http://support.wdc.com/product/download.asp?groupid=619&sid=201&lang=en

I have windows 8.1 x64. I downloaded the file named “wd5741x64”, but the instructions say to extract this file. I cannot extract it. Can anyone send me the extracted files of that file or tell me how to extract it (I have winRar program instaled to my computer, also when I right click on that file there is no option extraxt.

2

Hello and welcome to the community,

I recommend you contact support directly for assistance with this.

Contact WD

3

The wd5741x## files are ELF executables for the Linux platform.

All Windows versions appear to be covered by the wd5741.exe download. I haven’t used it, but I believe that you don’t need to extract anything from the EXE.