New hard drive falls ofline in windows 7

WD Internal Drives Desktop & Mobile Drives
2

Hi,

As a recommendation, test the drive using the DLG tool this will allow you to identify if there’s an issue with either of the units.

Link to DLG tool:

http://wdc.custhelp.com/app/answers/detail/a_id/940/session/L3RpbWUvMTQyNTQ4NTQyMi9zaWQvb29Fc0x0Z20%3D