Hard Drive End-to-end error 97

WD Internal Drives Desktop & Mobile Drives
1

Hey i got my Western Digital SE16 500GB Sata2 hard drive.

When i started my pc today, i should press F1 because of an hard disk error. After that i went to google searced the web, and found a Western Digital Diagnostic program i downloaded. The program searched for errors in 1 ½ hours and found a “End-to-end” error with a red number “97” 

What to do?? 

2

Not seeing this error on this list

http://support.wdc.com/techinfo/general/errorcodes.asp?lang=en#v10

try to run another test with HD Tune or other software

3

I will try HD Tune then. But I have contacted the place I bought my computer, and they told me to send the hard drive back to them, so that is also what im going to do. 

I dont know if im correct on the “error 97” but the Western Digital Diagnostic program told me that something “End-to-End” had a value of 97 instead of 100… 

Thank you so far. 

4

See http://en.wikipedia.org/wiki/S.M.A.R.T.

End-to-End error / IOEDC – “This attribute is a part of Hewlett-Packard’s SMART IV technology, as well as part of other vendors’ IO Error Detection and Correction schemas, and it contains a count of parity errors which occur in the data path to the media via the drive’s cache RAM.”

I have seen this error in other drives without any apparent ill effects. I suspect that the affected data are automatically retransmitted and corrected, but I’m not certain about this.

5

I have now tried HD Tune with almost same result. 

Instead of call the error “End-to-End” it is now a “Unknown attribute” with the same value of 97… 

I’ll just wait for the new hard drive to show up at my home, and use the box to send the old one back to the computer shop.