I have used two WD20EARX (2.0TB) in a NasDuo for abot four weeks (six hours daily working) whwn I receive a message that one drive was wrong. I replace this wrong drive by another WD 2.0 TB HDD.
I have checked the defekt drive with Data Lifeguard Diagnostic for Windows. First the quick test fails, the extended tests runs with errors. At the end the programm offer to repair what was successful (read error was fixed). After this also the quick test was successful.
Now I have checked the drive with DH DriveInfo 4.0.593. This programm reports under Health status: 100% Dangerous. I attach the report below.
For my recertifoied drive I have a rest warranty of 39 days. What shall I do. Is the status of the drive a reason to complain for a warranty excange?
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OS: Windows 8 Professional Media Center (6.2.9200) (32bit)
WDC WD20EARX-00PASB0
Drive Infos:
Manufactor: WesternDigital
Firmware: 51.0AB51
Serial: [Deleted]
BUS Type: S-ATA/600 (over USB 2.0)
ATA Standard: ATA8-ACS
Transfer Mode and Version: S-ATA 600 (S-ATA Rev 3.0)
Size: 2,0 TB (1,8 TiB) (48bit-LBA)
Buffer:
NV Cache: no NV Cache
Rotation Rate: not reported
Formfactor: not reported
Features: 48bit LBA / NCQ / HPA / DCO / GPL
Transfer Features: S-ATA III / II / I , UDMA 133 / 100 / 66 / 44 / 33 / 25 / 16 , PIO Mode 4 / 3
Security Features: supported / enhanced security erase / Master Password Capability: High
AAM: No
APM: No
Partitioning Scheme: MBR (Master Boot Record)
Disk ID (MBR): 0x0
Bootloader: non
Temperature: 26 °C / 78,8 °F
Power On Time: 11 days, 17 hours
Health Status
Health Status: Health: 100 % (DANGEROUS!)
S.M.A.R.T.
S.M.A.R.T.: Yes / Enabled (Revision: 16)
S.M.A.R.T. Drive Status: Error Get Status
S.M.A.R.T. Data
Name |
Value |
Worst |
Threshold |
Raw |
Flags |
(01) Raw Read Error Rate |
199 |
194 |
51 |
0x000000000202:00 |
|
(03) Spin Up Time |
169 |
169 |
21 |
0x00000000196C:00 |
|
(04) Start Stop Count |
100 |
100 |
0 |
0x000000000040:00 |
|
(05) Reallocation Sector Count |
200 |
200 |
140 |
0x000000000007:00 |
|
(07) Seek Error Rate |
200 |
200 |
0 |
0x00000000002D:00 |
|
(09) Power On Time |
100 |
100 |
0 |
0x000000000119:00 |
|
(0A) Spin Retry Count |
100 |
253 |
0 |
0x000000000000:00 |
|
(0B) Recalibration Retries |
100 |
253 |
0 |
0x000000000000:00 |
|
(0C) Power Cycle Count |
100 |
100 |
0 |
0x000000000032:00 |
|
(C0) Power Off Retract Count |
200 |
200 |
0 |
0x000000000030:00 |
|
(C1) Load Unload Cycle Count |
197 |
197 |
0 |
0x000000002840:00 |
|
(C2) Temperature |
124 |
100 |
0 |
0x00000000001A:00 |
|
(C4) Reallocation Count |
197 |
197 |
0 |
0x000000000003:00 |
|
(C5) Current Pending Sector Count |
200 |
200 |
0 |
0x000000000000:00 |
|
(C6) Uncorrectable Sector Count |
100 |
253 |
0 |
0x000000000000:00 |
|
(C7) Ultra DMA CRC Error Count |
200 |
200 |
0 |
0x000000000000:00 |
|
(C8) Write Error Rate |
100 |
253 |
0 |
0x000000000000:00 |