05-28-2012 08:00 AM
I still can't download the software. See http://community.wdc.com/t5/Desktop/WD-align-some-
Does anyone know if downloading is stopped because you don't have the registed WD drive in the computer used for the download? I'm trying to download to a different computer prior to drive installation.
05-29-2012 09:56 AM
Yep, me too. I feel WD sold a product that was supposed to work out of the box but instead sold something that didn't work so they can force people to provide their information. It's also sad that I have to check "No" to indicate that I don;t want them to send me email garbage. HD doesn't work, registration **bleep**, and WD website is broke. I will not go through this the next time I but a hard dirve.
06-07-2012 01:05 PM
I just found out that this issue has been fixed. You will need to register your product to download the software.
06-12-2012 06:52 PM
Experiencing the same issue so it does not appear to be resolved for everyone.
To be clear - I did register the HD, it does show up in my account as registered, and when I click on the registered product and follow the link to downloads and select the Acronis Align Tool I am sent back to the account main menu page.
Any suggestions appreciated
06-13-2012 09:22 AM
What's your product number?
06-29-2012 01:51 PM
Now it's getting ridiculous. Why would we need to register? as if we can use this software with harddrive from other brands?
Mine is mounted and screwed. This is really a bummer.