Hello,
I have a WD Blue Caviar 1tb drive that just one day failed, I think. I’ve tried using another sata port, but no luck so far. I’ve tried formatting it, I’ve used a program that would check my hard drives, but the Blue Caviar isn’t read by it.
The blue caviar stopped working after a windows update. When I try to format it, it drags my computer to a crawl. I have now removed the drive because I have no idea what’s going on with it. I can’t access my files when it is connected.
What should I do now?
Product:
WD10EZEX-00RKKA0
#WD10EZEX
Thanks,
Abe
PS: I’ve tried emailing support, but my case was closed and no one answered, so I came here for help.