Thanks for taking the time to look at this!
I recently purchased 6 WD1002F9YZ drives, and set them up in a 6 disk Storage Space solution pool.
This was a mirrored space, essentially as a RAID10 using all 6 drives.
For some reason now, I’m having an issue where in POST the drives are showing as 0MB, and are no longer able to be seen by the Windows 10 64-bit.
These drives are brand new, worked like a champ for about 1 to 2 weeks, but when I decided to restart the system, they are no longer showing in the OS as a RAW or unformatted space.
Device Manager lists them as an “Unknown Device” and do now show in the Disk Management tool.
I contacted Western Digital support, explained that I have tried testing other SATA power and data cables, as well as other drives.
I do not have another desktop/PC to test them in, but I do have other drives (WD and Seagate) that do work on the ICH10R ports on this motherboard.
I have tried enabling/disabling various BIOS functions/tools that may affect the drives including Stagger Spin-up, and Hot-Plug capability.
Western Digital support suggested to try another PC as there’s “a very unlikely possibility that all 6 drives are DOA at once.”
TL;DR: I have 6 brand new enterprise drives that no longer work, and all 6 died at once, so I’m up-creek…
These are fairly new drives and there is no firmware update I’m aware of, and WDTools does not detect the drives, what should I do? (Trying to avoid RMA, as there may not be an issue with the drives… I hope.)