3000GB(WD30EZRX) does not work with XP SP3 32bit.... :(

WD Internal Drives Desktop & Mobile Drives
1

My Western Digital Caviar Green 3000GB, SATA 6Gb/s (WD30EZRX) is not recognized by Windows XP SP3 32bit. In device-manager i can see it, but not in workingplace or discmanagement. A pririous hdd von the same controller works normally.

diskpart /rescan does not help

i have tried jumper 7-8-setting, but it doesn´t work

i have installed acronis wd-align, but it don´t regonizes the WD30EZRX.

i got the tips from here:

http://www.wdc.com/global/products/features/?id=7&language=1

http://wdc-de.custhelp.com/app/answers/detail/a_id/1679/~/specifications-for-caviar-green-and-caviar-gp-serial-ata-hard-drives

 

is my drive defekt? i have stil guaranty(bought a few day´s ago) so i can send it back

 

thx

 

julia

2

Contact WD support drive might ready for an RMA

http://support.wdc.com/contact/contact.asp?lang=en

3

thx, the drive is regognized now. But only with 1,99TB :frowning:

4

I don’t think Windows XP supports drives that’s large without modifying the configuration,

http://wdc.custhelp.com/app/answers/detail/a_id/2754/session/L3RpbWUvMTM1NTU5NjI0Mi9zaWQveUt4UjJRZGw%3D