TheTooleMan wrote:
Here’s my solution: let’s ask WD to give a rebate to all of us who have been suffering with the WDTV Live and its lousy firmware. We have put up with a lot of trouble for a long time. Now that they have introduced a new and improved model, WD should help us upgrade our old ones. Am I right?
Of course, we are concerned and informed consumers, not passive sheep. So we owe it to our fellow consumers to inform them of the torture we’ve endured for the past several months… I mean, unless you get your kicks from debugging software and trouble-shooting your home network, followed by posting your questions to forums where they are steadfastly ignored.
No, we OWE IT TO THOSE WHO COME AFTER US to share our experiences with them and let them know that the WDTV LIVE PLUS MAY NOT BE THE RIGHT PRODUCT FOR THEM. So whenever and whereever you can post a customer review of the PLUS, be sure to do it. Let them know that WD hasn’t been responsive about our the shortcomings of the WDTV Live, and that they may experience the same sort of problems with the purchase they are considering.
Now, if WD decides to make good with us for standing by their product, we would be less inclined to share our discontent with the world.
Are you with me, brothers and sisters?
The TooleMan
(Current Genius)
This would be an awesome … or maybe a Promo Code to use on NewEgg or something for people who registered their HD Live? That would be pretty cool.
I am not sure how bad the firmware was before, I have only had my HD Live for a littl eover a week, but coming from a couple other simular products (which I returned) this thing seems great to the other devices I tried. I have a big, honking HTPC in my living room I wanted to replace, and after two REALLY BAD media boxes I picked up the WD Live, and really like it so far.
Kind of off topic, but if you are using the current Beta Firmware, how do you rank the WD Live now, as opposed to when you first picked it up? I am assuming you have had one for a while since you are talking about having trouble for a long time.
I kind of wimped out and ordered the WD Live Plus off NewEgg, because I liked the “Unleaded” WD Live so much. Don’t judge me =/