So…had a call arranged for the evening of July 23rd with a WD rep by the name of [Deleted] and received NO CALL. Not only that, I then receive a request to fill out a satisfaction survey. Unbelievable!!!
I’m sure others have figured this out but I’ve found a workaround that works for me when no network shares appear.
Step 1
Turn off Router
Unplug WD Media Device(s)
Shut down all PC’s/Laptops
Turn off WIFI on Mobile devices
Step 2
Turn on the network device that you wish to stream from. i.e. network share
Turn on Router, wait for it to initialize
Plug in WD Media Device(s), it should power on as soon as it’s plugged in and connect to the network
Turn on WIFI on Mobile Devices
Going through this process has worked for me every time, but it’s just a workaround and the network shares WILL disappear again at some point.
