WD Community

MyCloud Mobile App - Backup option

Good you figured it out. If you do a forum search you’ll see this issue has been mentioned several times in the past. Here is one such post:
http://community.wd.com/t/android-phone-backup-location-selection/169161/5

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.